Vacancy Announcement - Income Maintenance Caseworker II Adult Medicaid



Income Maintenance Caseworker II Adult Medicaid


(Will Consider Work Against IMCI)*                                              

SALARY RANGE:                                                                               

$26,604.00 - $33,920.00 (IMC I w/a)*
$29,331.00 - $37,396.00 (IMC II)



See Attached


See Attached 


Run until filled


As soon as possible

Income Maintenance Caseworker II
Adult Medicaid

 Hertford County Department of Social Services

The primary purpose of this position is to determine Medicaid eligibility by initial intake and reviewing of ongoing cases.  The process requires gathering and verifying required information.  The Income Maintenance Caseworker interviews prospective public assistance applicant(s), and provides program information and makes referrals as applicable.

This position requires worker to know basic laws, policies, procedures and regulations and to apply them accurately.  The caseload for this position ranges from 550 to 650.

The main function of the position and percentage of time spent on each function:  Interviewing applications for intake and reviewing, verifying information application and reviewing processing, determining and re-determining eligibility decision making, Case Management of assigned caseload case file documentation and maintenance of files, record keeping and training Administrative Day Sheets, completion of Time and Attendance and        Other/Miscellaneous Duties (this worker is required to perform reasonable duties as requested by Supervisor or Director.

Duties and Responsibilities
Examples of duties performed:

  • Interviewing clients
  • Keeping abreast of other programs within the agency and available community/regional resources and ability to interpret these to applicants
  • Computation of budgets to determine eligibility for assistance
  • Verification of income, residence, ownership of property, etc.
  • Understanding the law relative to fraud, ability to testify in court.
  • Explain various programs of assistance to applicants and the public
  • Coordinate with other units, agencies and organizations such as the hospital, Health Department and Child Support
  • Enforcement, Employment Security Commission, Food Bank, Social Security Administration.
  • Maintain statistical information and computer generated forms
  • Ability to comprehend and the use of computer technology

Knowledge, Skills/Abilities, Education & Experience Requirements 
The minimum level of education for this position is a high school diploma, but other skills such as those listed above are needed to perform this job with accuracy.  A formal education beyond high school would not fully prepare this individual for performing this position.  Previous experience dealing with the general public helps to relate to client needs and to be able to make appropriate referrals.  Basic background knowledge of computer technology and mathematical skills to complete complex budgets and deductibles is required.  Experience in making prudent judgment in many types of situations is needed.  A worker needs a minimum of three years of experience working with the public and working with deadlines and policies.  No specific job license is required for this position.

The Income Maintenance Caseworker in this position is required to have a valid North Carolina driver’s license.  In addition, this person must have access to dependable transportation and access to a working telephone for which the number can be made available to the agency.

Hertford County Employees Only

Qualified applicants must submit a completed State application (PD-107) to:

Edna Williams
Hertford County Social Services
O. Box 218
Winton, NC  27986
(252) 358-7830

*If you are not currently a Hertford County employee – you must submit your application through NC Works (Job Link)

The Hertford County Department of Social Services is recruiting for the following vacancy January 5, 2021.

Non-Hertford County Employees

Qualified applicants must submit a completed State application (PD-107) to:

NC Works / Division of Workforce Solutions (DWS). Contact DWS for additional information and referral.

NC Works
109 Community College Rd.
Ahoskie, NC  27910
Phone #          252-862-1257
Fax#                252-862-1270