As of 11:59 pm on July 29, 2020, Governor Roy Cooper has ended Executive Order 124/142 with no further extensions.
This order prohibits utilities - including electric, gas, water, and wastewater services - from disconnecting customers unable to pay during the COVID-19 pandemic and from collecting fees, penalties or interest for late payments. The order also allows residential customers at least six months to pay outstanding bills that were incurred during the effective dates of EO 124/142.
Payment plans will be forthcoming as well as procedures to educate the public on how to apply. We thank you for your patience as we work through this unprecedented event.
If you have any questions or comments, please contact the Rural Water Manager, at 252-358-7820.
Hertford County Citizens, please take note of the information below regarding water conditions for owners of temporarily or partially shut down business, churches or school building water piping. If you have any questions feel free to contact the Hertford County Water Department.
For Owners of Temporarily or Partially Shut Down Business, Churches or School Building Water Piping
Water held unused in building pipes while businesses or activities are shut down or have unused floors or sections becomes stagnant. Conditions may develop increasing the risk for the growth and spread of waterborne bacteria, such as Legionella or biofilm, in the building piping. Disinfectant in the water, such as chlorine, will likely dissipate or become undetectable. Actions are necessary to ensure the water in the building is safe as well as taste and odor free before resumption of normal water use. The Center for Disease Control CDC) has very detailed information on reactivating plumbing systems after dormant conditions on its website at: https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html.
Contact InformationVacant, Director of Public Works
Phone: (252) 358-7867
Stanley Lassiter, Rural Water Manager
Phone: (252) 358-1417
Ashley Jilcott, Sr. Administrative Assistant for Public Works
307 W. Tryon Street
P.O. Box 566
Winton, NC 27986