Data Center


The Hertford County Data Center is dedicated to delivering the highest quality technology-based services, in the most cost effective manner, to facilitate Hertford County’s mission as it applies to the Community.

Our major activities include:

IT Support Services
The Data Center provides a wide range of PC, laptop, printer, WAN, LAN, server, and software support, ensuring that all hardware and applications are available at all times.  The Data Center also provides logins, passwords, email accounts, NCID and web portal credentials.  We also assist staff with setup of audio-visual equipment and instructional technology tools and any other IT related issues they may have.

System Maintenance
The Data Center monitors all computer systems and maintains them on a regular basis or as needed. We ensure that the computers' specifications are adequate for users to run all software applications that are necessary. In addition, all County computers are loaded with anti-virus software and spam-filtering tools to make sure each system is running smoothly.

Server and Storage
Hertford County has a high capacity storage infrastructure of over 40TB, built on highly efficient storage area network (SAN) systems.  This robust data storage is host for the Data Center’s highly efficient Hyper-V virtual servers and VDI desktops.

Network Services
The Data Center maintains all the County's networks (LAN and WAN) with its highly skilled technicians.  Public wi-fi is also maintained inside the conference rooms.

Public Access Computers
The computers in specific departments are available for public access and the printing of documents.  These machines are maintained and secured by the Data Center.

Recommendations for PC purchasing
The Data Center can guide buyers with the purchase of new computers including help to determine the specification of computers, hardware and software.

Computer Usages Policy
The Data Center is actively involved in the development and enforcement of the County's usage policies.

Backing up emails – The County utilizes cloud storage for email backups. 

Backups – All servers, and the information on them are backed up nightly, weekly, monthly and annually.