Social Services

Hertford County Department of Social Services 

Contact Information
Main Office
(252) 358-7830


COVID-19 Information
Click on the link above to access information regarding COVID-19

Citizens of Hertford County:
In an abundance of caution and priority for Hertford County’s staff, citizens, customers, clients and visitors; the Department of Social Services enacted the protective measure of limiting access (by the public) to the Department of Social Services to by appointment only, effective Wednesday, March 25th, 2020 at 8:30 am.  This protective measure complies with the Governor’s Executive Orders as well as comport with the County’s Core Values.   Citizens are encouraged to utilize online services and call our main telephone number 252-358-7830 for assistance. Additionally, community members are reminded to please enroll in Code Red, which is an emergency notification system.

Please follow all recommendations from local, state and federal health officials regarding the spread of COVID-19.  We encourage all citizens to stay informed by monitoring local, regional and national media outlets as well as Hertford County’s website (  Stay safe everyone. 

Crisis Intervention Program (CIP

Eligibility Criteria
All eligible families may apply (based on funding availability)
Days:  Monday thru Friday
Hours:  8:30am thru 5:00 pm
Place:  704 North King Street Winton, NC 27986

What you need to bring:

  • *Proof of Identification.
  • *Social Security Cards for everyone in the household.
  • *Income for the month of the application.
  • *Disconnect notice
  • *Verification of heating provider and account number.
  • *Verification of Physical address.

Eligibility Criteria
Households containing a member age 60 & above or a disabled person receiving a service through the Division of Aging and Adult Services (DAAS).
January 2, 2020 thru March 31, 2020

Eligibility Criteria
All other eligible families may apply based on funding availability.
Days: Monday thru Friday
Hours: 8:30a.m. thru 5:00p.m.
Place: 704 North King Street Winton, NC 27986

What you need to bring:

  • *Proof of Identification.
  • *Social Security Cards for everyone in the household.
  • *Income for the month of the application.
  • *Verification of heating provider and account number.
  • *Verification of Physical address.
To Report Abuse, Neglect or Exploitation of Children or Elderly,
please call (252) 358-7830
After hours please call (252) 358-7800, or call 911.

The Hertford County Department of Social Services is an agency committed to the belief that all the citizens of Hertford County should be adequately fed, clothed, sheltered and provided with an opportunity to become as self-sufficient as possible. The agency is responsible for operating the assigned government programs according to the rules and regulations promulgated by the governing bodies responsible for the implementation of each program.

It is the responsibility of the agency to assure that all individuals who are eligible for various programs are aware of these resources and benefits and have an opportunity to apply for any assistance which may be needed and for which they may be eligible.

The Hertford County Department of Social Services is a single point of entry to assists those Hertford County citizens who are in need for services. We strive daily and is fully committed to ensure that all clients are treated equal and will receive quality service within our agency to meet their needs. The Hertford County Department of Social Services is located on 704 North King Street Winton, NC.

To apply for Temporary Assistance for Needy Families, the Food & Nutrition Program, Medicaid or other types of assistance, you must apply at the DSS office in the county in which you reside.

To apply for assistance, please visit our location. Once an application is filed with our office, you will be assigned a caseworker and an appointment will be set up for you. Your caseworker will discuss your needs and assess if you are eligible for services. This initial interview with your caseworker will take from 1-1 1/2 hours. Your eligibility is determined within the following timeframes:

Food & Nutrition – 30 days
TANF/Medicaid – 45 

All staff can be contacted by calling (252) 358-7830 or visiting the DSS location.

All Office Hours:Monday-Friday, 8:30 a.m. – 5:00 p.m. 

Winton Office
PO Box 218
704 N King Street
Winton, NC 27986
Tel: (252) 358-7830
Fax: (252) 358-0597

Adult Protective Services / Adult Day Care / Adult Home Specialist / Guardianship / Blind Services
Tiffiany Walton, Supervisor

Adult Medicaid
Debra Myers, Supervisor

Family & Children Services Medicaid
Rachel Askew, Supervisor

Finance Administrative Officer
Shel-Wanda White, Supervisor

Food & Nutrition Services /Low Income Energy Assistance Program (LIEAP)/Program Integrity
Patricia Nixon-Vann, Supervisor

Child Protective Services / Investigations Assessment & Treatment / Foster Care / Adoptions & Licensing
Tiffiany Walton, Supervisor

Child Day Care/ Medical Transportation
Jacqueline White, Supervisor

Work First / Employment Services / Benefit Diversion /Emergency Assistance / General Assistance (GA)/Crisis Intervention Program (CIP)
Jacqueline White, Supervisor

Adoption Services:

Adult Care Home Case Management:

Adult Day Care/Day Health:

Adult Foster Care:

Adult Protective Services:

At Risk Case Management:

Blind Services:

Child Day Care:

Child Foster Care and Reunification:

Child Protective Services:

Community Alternatives Program (CAP-DA):

Crisis Intervention Program (CIP):

Domestic Violence:

Emergency Assistance:

Employment Services:

Food & Nutrition

Food & Nutrition Online Services (FNS):

General Assistance:

Grant Diversion:

Guardianship Services:

Home Studies:

In-Home Aide Services:

Independent Living Services:

Interstate Placement Services:

Low Income Energy Assistance (LIEAP):


Medical Transportation:

North Carolina Health Choice:

Qualified Substance Abuse Professional:

Special Assistance to Adults:

Transportation Assistance:

Trust Accounts:

Work First: