VACANCY – Universal Income Maintenance Supervisor II – CLOSED



POSITION TITLE:                                        Universal Income Maintenance Supervisor II


SALARY:                                                       $31,702.00 – $40,421.00


DUTIES AND RESPONSIBILITIES:                     See Attached


RECRUITMENT PERIOD:                          Continuous Recruitment/Open Until Filled




STARTING DATE:                                                   As soon as possible



Non-Hertford County Applicants

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:


Employment Security Commission (ESC).   Contact ESC for further information and referral.



109 Community College Rd.

Ahoskie, NC  27910

Phone #          252-332-2431

Fax#                252-332-2813


Applicants may apply online at, report to any ESC office or call to request applications.  AA/EOE



The Hertford County Department of Social Services is recruiting for the following vacancy through Continuous Recruitment Position Open Until Filled.



Hertford County Department of Social Services

Universal Income Maintenance Supervisor II


Hertford County Employees Only

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:


Viola Benthall

Hertford County DSS Director’s Office

P. O. Box 218

Winton, NC  27986

(252) 358-7830




Hertford County

Department of Social Services




      This position is directly responsible for the effective operation of an Income Maintenance Unit for staff that determine eligibility for Income Maintenance Programs including Food and Nutrition Services (FNS), Medicaid, NC Health Choice (NCHC), Low Income Energy Assistance Program (LIEAP), IM Program Integrity (PI). The primary role of this position is to provide direction and support, to review and evaluate the work of the assigned staff and to ensure that systems and practices of the staff result in responsive services to clients.


      This position requires knowledge of Medicaid, North Carolina Health Choice (NCHC), Food and Nutrition Services (FNS), Low Income Energy Assistance Program (LIEAP), and Program Integrity policies.  Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs AND serves low-income parents, children, seniors, and people with disabilities. North Carolina Health Choice (NCHC) for Children is a free or reduced price comprehensive health care program for children. The FNS program provides benefits to promote the general welfare and safeguard the health and well being of the county population by raising the level of nutrition in low-income households. Recipients access Food and Nutrition Services benefits by use of an Electronic Benefits Transfer (EBT) card.  The Low Income Energy Assistance Program (LIEAP) program provides eligible families a one-time vendor payment to help pay their heating expenses. Disaster duty is a required responsibility.


The individual in this position will:

  • provide direction and leadership to Income Maintenance Caseworker staff,
  • interpret and convey information to agency staff, clients and the community about programs, mandates and policies,
  • create a climate where staff are supported to provide timely, accurate, quality services to citizens served,
  • train, develop, and coach employees in knowledge and skills needed to perform the job,
  • monitor the work performed and correct any deviations from accepted practices or standards,
  • assist the Director in selecting personnel to fill job vacancies,
  • provide program and fiscal information to the Director
  • speaking on behalf of the agency as required
  • coordinate agency programs with other services within the agency and community
  • complete other responsibilities as assigned by the Director




Knowledge, Skills, and Abilities Considerable knowledge of all income maintenance programs, forms, and documents used in determining eligibility. Considerable knowledge of the use of the income maintenance manuals. Considerable knowledge of needs, problems, and attitudes of disadvantaged persons. General knowledge of all agency programs and services. General knowledge of community services and programs which could affect the client/applicant. General knowledge of the budget process. Good mathematical, reasoning, and computational skills. Ability to instruct, organize, direct, and supervise lower level employees. Ability to learn basic supervisory/management skills. Ability to communicate effectively with workers, supervisors, applicants, and community agencies to obtain pertinent data and to interpret rules and regulations. Ability to present information orally and in written form.


Minimum Training and Experience Requirements – Three years of experience as a caseworker or investigator in an income maintenance program, preferably with one year of supervisory experience; or an equivalent combination of training and experience.

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Posted in Employment Opportunities, Public Notices.