Vacancy – Income Maintenance Investigator I – CLOSED



Applicants who applied during original posting January 23, 2013 – February 6, 2013 will be considered, and need not reapply during current recruitment period


POSITION TITLE:                                                                       Income Maintenance Investigator I


SALARY RANGE:                                                                       $26,083.00 – $40,428.00


DUTIES AND RESPONSIBILITIES:                              See Attached






APPLICATION DEADLINE:                            Continuous Recruitment/Open Until Filled


STARTING DATE:                                                                    As soon as possible



Hertford County Employees Only

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:

Viola Benthall

Hertford County DSS Director’s Office

P. O. Box 218

Winton, NC  27986

(252) 358-7830



The Hertford County Department of Social Services is recruiting for the following vacancy through Continuous Recruitment Position Open Until Filled                    .




Income Maintenance Investigator I

Hertford County Department of Social Services


Non-Hertford County Employees

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:


Employment Security Commission (ESC).  Contact ESC for further information and referral.



109 Community College Rd.

Ahoskie, NC  27910

Phone #           252-332-2431

Fax#                252-332-2813


Applicants may apply online at, report to any ESC office or call to request applications.  AA/EOE 



Food and Nutrition Services Unit




      The primary purpose of the Income Maintenance Investigator is to educate, prevent, discover and recover overpayments/over issuance in social services programs. The investigator’s role is to deter public assistance fraud and to help maintain program integrity. The investigator affords the Income Maintenance Caseworker (IMCW) more time for eligibility determination; whereas the investigator is equipped to perform the intensive, time-consuming activities focused on specific fraud prevention and intervention activities. The investigator works with a considerable degree of independence investigating alleged fraud in programs operated by the Department of Social Services.



The Income Maintenance Investigator performs detailed investigations of suspected program violations in the public assistance and service programs such as Food and Nutrition Services (FNS), Work First Family Assistance (WFFA), Medicaid and Special Assistance, Day Care programs, and other DSS programs. The Program Integrity unit has the responsibility for all investigations of suspected fraud in any of the agency programs.



Investigations 50%
Court Appearances 3%
Collections 20%
Travel 2%
Training 5%
Administrative Duties 10%
Local Hearing Officer/Security Officer 10%


The Income Maintenance Investigator is part of a specialized fraud investigative initiative. Successful completion of public assistance fraud investigation requires a high degree of specialization. The investigator must develop a sound working knowledge of the public assistance programs, i.e., Food and Nutrition Services, Work First Family Assistance, Medicaid, Special Assistance, Daycare and other Services


The investigator presents cases suspected of fraud to the District Attorney’s office and Grand Jury. During the presentation of cases to the District Attorney, questions sometimes arise in which the investigator must explain the different program policies according to the manual sections of the program in question. The investigator also testifies in court for cases prosecuted for suspected fraud.



Knowledge’s, Skills, and Abilities – Considerable knowledge of manuals, rules, and procedures used in

determining eligibility.  Considerable knowledge of investigative procedures and techniques. General

knowledge of agency’s organizational rules, policies, and procedures. General knowledge of the judicial

system. Good mathematical reasoning and computational skills. Ability to recognize, collect, and

evaluate evidence to support actions. Ability to communicate effectively with applicants, community

agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data. Ability

to maintain effective working relationships with other employees and the general public. Ability to

present information orally or in written form.


Minimum Training and Experience Requirements

An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science, or closely related curriculum and one year of experience as an Income Maintenance Caseworker; or graduation from high school and two years of experience as an Income Maintenance Caseworker; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus six months experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.


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Posted in Employment Opportunities, Public Notices.