Vacancy – Income Maintenance Caseworker II (Social Services ) CLOSED


POSITION TITLE:                                                                Income Maintenance Caseworker II


SALARY RANGE:                                                               $25,323.00 – $39,250.00

DUTIES AND RESPONSIBILITIES:                                 See Attached


APPLICATION DEADLINE:                                              November 27, 2012

STARTING DATE:                                                               As soon as possible


Hertford County Employees Only

Qualified applicants must submit a completed state application (PD-107) and a copy of the college transcript (required) to:

                        Viola Benthall

                        Hertford County DSS Director’s Office

                        P. O. Box 218

                        Winton, NC  27986

                        (252) 358-7830

The Hertford County Department of Social Services is recruiting for the following vacancy through         November 27, 2012                      .

Income Maintenance Caseworker II

Hertford County Department of Social Services

Qualified applicants must submit a completed state application (PD-107) and a copy of the college transcript (required) to:

Employment Security Commission (ESC)

(Contact ESC for further information and referral).


109 Community College Rd.

Ahoskie,NC 27910

Phone #           252-332-2431

Fax#                252-332-2813

Applicants may apply online at, report to any ESC office or call to request applications.  AA/EOE 




Adult Medicaid Unit

The primary purpose of this position is to determine Medicaid eligibility by initial intake and reviewing of ongoing cases.  The process requires gathering and verifying required information, interviewing prospective public assistance applicants, providing program information, and determining eligibility based on Federal and State guidelines.  This position requires worker to know basic laws, policies, procedures and regulations and to apply them accurately.

This position is responsible for the following programs:

  •   Medical   Assistance and Cost of Care for Long Term Care cases for Disabled and   Aged  (MA/LTC)
  •   Domiciliary   Special Assistance to Disabled under 65 and aged 65 years and over (SAD &   SAA, SA In-Home)
  •   Medicaid for   Aged, Blind, and Disabled (MAABD)
  •   Medicare   Qualified Beneficiaries (MQB, MQB-Q, MQB-B, MQB-E)
  •   Medical   Assistance for Community Alternative Program (CAP)
  •   Carolina ACCESS   Managed Care Program
    •   Family Planning   Waiver – Limited benefits for males 19-60 years of age and females 19-55   years old (MAF-D)



The worker in this position may interview clients seeking assistance with nursing home and domiciliary care as well as client seeking medical assistance in private living arrangement.  The worker is responsible for interviewing clients for assessment of all Medicaid programs to obtain required information to complete the initial application process.  The worker is responsible for explaining the rules of the programs.  Worker must make thorough inquiry of applicant/recipient’s reserve and income. 

This job involves constant contact with the public.  This job consists of interviewing and taking applications for public assistance programs offered by the Department of Social Services.  The person in this position maintains and manages an ongoing caseload, does reviews monthly, and is responsible for making all necessary changes to the ongoing cases.  The Income Maintenance Caseworker II is required to work very closely with all other agencies, federal, state and local as necessary to complete required assignments.  Home visits are made for cases that should be investigated more thoroughly of in situation where client is unable to come to the office.  The Income Maintenance Caseworker II is required at the time of the client’s interview to ask appropriate questions to determine the client’s eligibility for public assistance and to work very closely with any other unit of the agency.




Knowledges, Skills, and Abilities

  • Considerable knowledge of the program/areas of assignment.
  • General knowledge of all agency and community programs and services which could affect the client/applicant.
  • Good mathematical reasoning and computational skills.
  • Ability to read, analyze, and interpret rules, regulations and procedures.
  • Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
  • Ability to instruct and to evaluate the work of lower level employees.
  • Ability to perform caseworker functions within structured time frames.

Minimum Training and Experience Requirements

  • One year of      experience as an Income Maintenance Caseworker; or an equivalent      combination of training and experience.

Posted in Employment Opportunities, Public Notices.