VACANCY – Income Maintenance Caseworker II – CLOSED

POSITION TITLE:                                                                                 Income Maintenance Caseworker II
                                                                                                                 (Will Consider Work Against IMC I)*
SALARY RANGE:                                                                                 $26,083.00 – $33,255.00 (IMC II)
                                                                                                               $23,657.00 – $30,163.00 (IMC I w/a)*
DUTIES AND RESPONSIBILITIES:                                                    See Attached
APPLICATION DEADLINE:                                                                 Run until filled
STARTING DATE:                                                                                As soon as possible
Hertford County Employees Only
Qualified applicants must submit a completed State application (PD-107) to:
Edna Williams
Hertford County Social Services
P.O. Box 218
Winton, NC  27986
(252) 358-7830
*If you are not currently a Hertford County employee – you must submit your application through NC Works (Job Link)
The Hertford County Department of Social Services is recruiting for the following vacancy July 5, 2018.
Non-Hertford County Employees
Qualified applicants must submit a completed State application (PD-107) to:
NC Works / Division of Workforce Solutions (DWS). Contact DWS for additional information and referral.
NC Works
109 Community College Rd.
Ahoskie, NC  27910
Phone #          252-862-1257
Fax#                252-862-1270
Income Maintenance Caseworker II
Food & Nutrition Services
Hertford County Department of Social Services
Primary Purpose  – The primary purpose of this position is to determine and Food and Nutrition Service eligibility by initial intake and reviewing of ongoing cases.  The process requires gathering and verifying required information.  The Income Maintenance Caseworker interviews prospective public assistance applicant(s), and provides program information and makes referrals as applicable.
Duties and Responsibilities
Examples of duties performed:
  1. Interviewing clients
  2. Keeping abreast of other programs within the agency and available community/regional resources and ability to interpret these to applicants
  3. Computation of budgets to determine eligibility for assistance
  4. Verification of income, residence, ownership of property, etc.
  5. Understanding the law relative to fraud, ability to testify in court.
  6. Explain various programs of assistance to applicants and the public
  7. Coordinate with other units, agencies and organizations such as the hospital, Health Department and Child Support Enforcement, Employment Security Commission, Food Bank, Social Security Administration.
  8. Maintain statistical information and computer generated forms
  9. Ability to comprehend and the use of computer technology
The main function of the position and percentage of time spent on each function:  Interviewing applications for intake and reviewing, verifying information application and reviewing processing, determining and re-determining eligibility decision making, Case Management of assigned caseload case file documentation and maintenance of files, record keeping and training Administrative Day Sheets, completion of Time and Attendance and   Other/Miscellaneous Duties (this worker is required to perform reasonable duties as requested by Supervisor or Director.
     Specific Training and Experience for This Position – The individual must be able to interact with      the public and must have experience in interviewing, explaining information, gathering and compiling data,   analyzing data and performing mathematical computations.  This individual must be able to understand certain            legal terms and how to apply program rules and regulations to specific individual situations.  The individual must        possess skills in relating to people and be able to clearly and accurately document facts and figures.   The           individual must have the ability to learn increasingly complex policies and frequently changing procedures.             Organization and time management skills are essential.
     Knowledge, Skills/Abilities, Education & Experience Requirements – The minimum level of       education for this position is a high school diploma, but other skills such as those listed above are needed to   perform this job with accuracy.  A formal education beyond high school would not fully prepare this individual          for performing this position.  Previous experience dealing with the general public helps to relate to client needs           and to be able to make appropriate referrals.  Basic background knowledge of computer technology and        mathematical skills to complete complex budgets and deductibles is required.  Experience in making prudent       judgment in many types of situations is needed.  A worker needs a minimum of three years of experience working       with the public and working with deadlines and policies.  No specific job license is required for this position.
      *The Income Maintenance Caseworker in this position is required to have a valid North Carolina driver’s license.        In addition, this person must have access to dependable transportation and access to a working telephone for which the number can be made available to the agency.
Posted in Employment Opportunities, Public Notices.