Social Services



Happy Holidays!!!!

Hertford County Department of Social Services Board Members recognized eight DSS employees in the month of October 2017 for their extraordinary service on Great Customer Service to the citizens of Hertford County.  We are so fortunate to have such wonderful staff who displays good customer service skills to the clients we serve on a daily basis. The staff here at Hertford County Department of Social Services continues to make diligent efforts that all clients are treated with respect and treated as a valued customer. The employees listed from left to right, Glenda Simmons, Edith Wiggins, Betty Williams, Alice Cherry, Satonya Gonzales and Ivy Boyce. Also recognized but not pictured is Lynn Grullon and Kimberly Ward. Also pictured is Mrs. Brenda Brown, Director DSS Board Chair, Deborah Morrison and Vice Chair William “Bill” Mitchell.

Hertford County Department

of Social Services


Dates: December 1, 2017 thru December 31, 2017

Eligibility Criteria

Households containing a member age 60 & above or a disabled person receiving a service through the Division of Aging and Adult Services (DAAS)

January 2, 2018 thru March 31, 2018

Eligibility Criteria

All other eligible families may apply (based on funding availability)

Days:         Monday thru Friday
Hours:        8:30am thru 5:00pm
Place: 704 North King Street Winton, NC 27986

What you need to bring:

  • Proof of Identification.
  • Social Security Cards for everyone in the household.
  • Income for the month prior to the application.
  • Verification of heating provider and account number.
  • Verification of Physical address.


To Report Abuse, Neglect or Exploitation of Children or Elderly,

please call (252) 358-7830 or (252) 358-7805.

After hours please call (252) 358-7800, or call 911.

The Hertford County Department of Social Services is an agency committed to the belief that all the citizens of Hertford County should be adequately fed, clothed, sheltered and provided with an opportunity to become as self-sufficient as possible. The agency is responsible for operating the assigned government programs according to the rules and regulations promulgated by the governing bodies responsible for the implementation of each program.

It is the responsibility of the agency to assure that all individuals who are eligible for various programs are aware of these resources and benefits and have an opportunity to apply for any assistance which may be needed and for which they may be eligible.

The Hertford County Department of Social Services is a single point of entry to assists those Hertford County citizens who are in need for services. We strive daily and is fully committed to ensure that all clients are treated equal and will receive quality service within our agency to meet their needs. The Hertford County Department of Social Services is located on 704 North King Street Winton, NC.

To apply for Temporary Assistance for Needy Families, the Food & Nutrition Program, Medicaid or other types of assistance, you must apply at the DSS office in the county in which you reside.

To apply for assistance, please visit our location. Once an application is filed with our office, you will be assigned a caseworker and an appointment will be set up for you. Your caseworker will discuss your needs and assess if you are eligible for services. This initial interview with your caseworker will take from 1-1 1/2 hours. Your eligibility is determined within the following timeframes:

Food & Nutrition – 30 days
TANF/Medicaid – 45

Services / Programs

Adoption Services:

Adult Care Home Case Management:

Adult Day Care/Day Health:

Adult Foster Care:

Adult Protective Services:

At Risk Case Management:

Blind Services:

Child Day Care:

Child Foster Care and Reunification:

Child Protective Services:

Community Alternatives Program (CAP-DA):

Crisis Intervention Program (CIP):

Domestic Violence:

Emergency Assistance:

Employment Services:

Food & Nutrition

Food & Nutrition Online Services (FNS):

General Assistance:

Grant Diversion:

Guardianship Services:

Home Studies:

In-Home Aide Services:

Independent Living Services:

Interstate Placement Services:

Low Income Energy Assistance (LIEAP):


Medical Transportation:

North Carolina Health Choice:

Qualified Substance Abuse Professional:

Special Assistance to Adults:

Transportation Assistance:

Trust Accounts:

Work First:

Youth Employment Permits:

All staff can be contacted by calling (252) 358-7830 or visiting the DSS location.

All Office Hours:Monday-Friday, 8:30 a.m. – 5:00 p.m.

Winton Office  
PO Box 218  
704 N King Street  
Winton, NC 27986  
Tel: (252) 358-7830  
Fax: (252) 358-0597  


Adult Protective Services / Adult Day Care / Adult Home Specialist / Guardianship / Blind Services / Community Alternative Program
Glenda Simmons, Supervisor
Adult Medicaid
Kathy Richmond, Supervisor
Family & Children Services Medicaid
Rachel Askew, Supervisor
Finance Administrative Officer
Shel-Wanda White, Supervisor
Food & Nutrition Services /Low Income Energy Assistance Program (LIEAP)/Program Integrity
Patricia Nixon-Vann, Supervisor
Child Protective Services / Investigations Assessment & Treatment / Foster Care / Adoptions & Licensing
Tiffiany Walton, Supervisor
Child Day Care/ Medical Transportation
Jacqueline White, Supervisor
Work First / Employment Services / Benefit Diversion /Emergency Assistance / General Assistance (GA) Crisis Intervention Program (CIP)
Avis Murphy, Supervisor