Thursday, April 24th, 2014

VACANCY – Processing Assitant IV – Closed

POSITION VACANCY ANNOUNCEMENT

 

 

POSITION TITLE:                                                                Processing Assistant IV

SALARY RANGE:                                                               $21,458.00 – $27,359.00

DUTIES AND RESPONSIBILITIES:                                 See Attached

SPECIALIZED SKILLS AND COMPETENCIES REQUIRED:  See Attached

APPLICATION DEADLINE:                                              September 27, 2013                                                                        

STARTING DATE:                                                               As soon as possible

 

 

Hertford County Employees Only

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:

Viola Benthall

Hertford County DSS Director’s Office

P. O. Box 218

Winton, NC  27986

(252) 358-7830

 

 

The Hertford County Department of Social Services is recruiting for the following vacancy through   September 27, 2013 .

                                    

 

 

Processing Assistant IV

Hertford County Department of Social Services

 

Non-Hertford County Employees

Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to:

 

Employment Security Commission (ESC).  Contact ESC for further information and referral.

 

ESC

109 Community College Rd.

Ahoskie, NC  27910

Phone #          252-332-2431

Fax#                252-332-2813

 

Applicants may apply online at www.ncesc.com, report to any ESC office or call to request applications.  AA/EOE 

 

 

HERTFORD COUNTY DEPARTMENT OF SOCIAL SERVICES

PROCESSING ASSISTANT IV

 

ROLE

Employees perform a variety of office and/or technical tasks to accomplish the specialized processing of information, documents or materials. Work functions are similar to other office support roles, but employees have a significant concentration in the areas of Records and Reports, Files and Public Contact. Major duties include document completion, verification, problem identification and resolution; statistical, financial, and/or other record keeping; public contact including receiving and providing information and problem-solving; files maintenance and management; composition, calculation, and determination of an action or compliance; and office equipment operation. Work may require the use of a variety of manual or automated office systems. These systems are used to establish, retrieve, verify, research, update and/or authorize processing actions. Employees may work with one process or several related processes. The higher levels of this role reflect increased complexity, scope and consequence of tasks.

 

Some evenings and weekends required based on organizational need, and employee will work at both Social Services locations in Winton and Ahoskie offices.

 

NATURE OF WORK

Employees at this level independently perform a variety of tasks including some technical tasks in support of a work process or processes or a program requiring the selection of the most appropriate action from several alternatives. Each alternative has some guidelines requiring interpretation and knowledge of organizational functions. Work requires a significant knowledge of office procedures and practices, as well as office programs, organizational structure and services to initiate, monitor, review and maintain a variety of documents to determine or obtain compliance and acceptability of actions. Public contact requires explanation and interpretation using established policies and procedures to respond to inquiries and gather needed information. Employees function independently within established operating procedures and may provide input on matters requiring departure from established interpretation of office policies, procedures and operations.

 

KNOWLEDGES, SKILLS AND ABILITIES

Significant knowledge of office or work unit procedures, methods and practices. Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Significant knowledge of accounting procedures, mathematics and their application in the work environment. Ability to learn and independently apply laws and departmental rules and regulations covering programs and services. Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.

Ability to apply a variety of work-related formulas or mathematical calculations. Ability to record, compile, summarize and perform basic analysis of data. Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.

 

MINIMUM TRAINING AND EXPERIENCE

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.